Select City Shanghai 24-hour Appointment 400-819-6622 中文

Select City Shanghai 24-hour Appointment 400-819-6622

Making a difference in people's lives
THROUGH EXCELLENT PATIENT CARE
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Medical

ParkwayHealth offers a direct billing service with a large number of insurance partners. Our direct billing process is designed to save you, our patient, the hassle of the reimbursement procedure. Please note that due to the difference in policies not all items will be able to be direct billed. Please be informed that due to the nature of the long process of submitting and processing the claims, it takes several months to obtain the final claim decision. ParkwayHealth reserves the right to contact you to collect the amount that is declined by your insurance company. Cash and credit card payment is also accepted at all our facilities. For more information, please click here to contact us.

Aetna

Aetna

Direct Billing Services for both inpatient and outpatient

Aetna Global Benefits, the international division of Aetna Inc., is a provider of comprehensive health benefits solutions and health management services for multinational employers, high-net-worth individuals and government entities. AGB's health benefits offerings include medical, dental, vision, life, disability and emergency assistance for employees and high-net-worth individuals who live, work or travel internationally.

Phone: +86 400 881 1269
E-mail: agbservice@aetna.com

Allianz

Allianz

Direct Billing Services for both inpatient and outpatient

Allianz Worldwide Care specialises in the healthcare needs of expatriates and is backed by the resources and expertise of Allianz AG, one of the world's leading and most respected insurance companies.

Allianz Worldwide Care provides comprehensive insurance products with approved hospital lists, direct access to hospitals and full assistance in locating appropriate medical providers. Where medically necessary, Allianz Worldwide Care will also arrange for the medical evacuation of the expatriate, or his/her family member, to the nearest center of medical expertise. From a menu of in-patient, out-patient and dental products, clients can choose the complete healthcare plan to suit their individual needs.

Phone (from the U.S.): 1 866 266 2182
Phone (from outside the U.S.): 353 1 630 1301
E-mail: client.services@allianzworldwidecare.com

Allianz Assistance

Allianz Assistance

Based on Guarantee Letter

Assistance Online

Assistance Online

Based on Guarantee Letter

Autovision

AutoVision

Direct Billing Services for both inpatient and outpatient

Autovision GmbH
Laura Heberle-Bosse
Tel. +49-5361-897-4566
Simuna Karadzic
Tel: +49-5361-897-4565
Telefax: +49-5361-897-4599
www.autovision-gmbh.com/

AXA PPP International

AXA PPP International

Direct Billing Services for both inpatient and outpatient

Philips House
Crescent Road
Tunbridge Wells
Kent
TN1 2PL
United Kingdom
Tel: +44 1892 503 856
e-mail: HASInternational.Health@axa-ppp.co.uk

AXA

AXA-Assistance

Based on Guarantee Letter

AXA ASSISTANCE, a subsidiary of the AXA Group, was established in 1959. Since then, AXA ASSISTANCE has continued to develop its presence around the world. Nowadays, AXA ASSISTANCE has more than 5,000 employees in 37 Alarm Centers located across the 5 continents and with 250,000 approved service providers. AXA ASSISTANCE provides consistent high quality service of HEALTH ASSISTANCE, TRAVEL ASSISTANCE,VEHICLE ASSISTANCE and HOME ASSISTANCE.

Phone: +86 10 - 8468 5898
Fax: +86 10 - 8458 0295
Website: www.axa-assistance.com.cn
E-mail: operation@axa-assistance.com.cn

Bupa

Bupa

Direct Billing Services for both inpatient and outpatient

BUPA International - the world health service
BUPA International is the world's largest expatriate health insurer, with over 30 years' experience. As part of the internationally respected BUPA Group, it protects nearly 8 million members in 190 countries. BUPA International offers a flexible range of quality schemes to groups and individuals who are living and working abroad.

Phone: (44) 1273 323 563
Email: info@bupa-intl.com

chartis

Chartis

Direct Billing Services for both inpatient and outpatient

Chartis Insurance Company China Limited
5th Floor, Chamtime International Financial Center
1589 Century Avenue, Pudong New Area
Shanghai 200122 P.R.China

Telephone: (8621) 3857 8000
Fax: (8621) 3857 8003
Website: www.chartisinsurance.com.cn

Cigna

Cigna

Direct Billing Services for Cigna International only, for both inpatient and outpatient

More than 25 years of worldwide experience and unparalleled service excellence are the hallmarks of CIGNA International Expatriate Benefits. We provide employers and their expatriate employees with access to a full array of specialized insurance solutions, supported by a 24/7 international service center with multilingual, multi-currency capabilities. Currently serving more than 700 international client companies and covering more than 200,000 expatriates, their families and business travelers.

Phone: 1-800-441-2688 (outside the USA, via AT&T access)
E-mail: cieb@cigna.com

CIGNA & CMC Life Insurance Co., Ltd.

CIGNA & CMC Life Insurance Co., Ltd.

Direct Billing Services for both inpatient and outpatient

CIGNA & CMC Life Insurance Co., Ltd. was established by Cigna and a China Merchants Group affiliate in 2003. Cigna Corporation is one of the largest insurance companies in the US that provides medical, dental, behavioral health, pharmacy, vision, life insurance, accident & disability benefits to approximately 71 million people around the world. CIGNA & CMC focuses on innovation and is dedicated to be a customer-centric company that wins trust from customers and partners, and helping people improve their health, well-being and sense of security.

CGHB Contact Phone: 400 820 0955; Email: cignacmc@cigna.com
IPMI Contact Phone: 400 820 7553; E-mail: cignacmc.care@cigna.com

CPIC Allianz Health Insurance Co., Ltd.

CPIC Allianz

Direct Billing Services for both inpatient and outpatient

CPIC Allianz Health Insurance Co., Ltd. ("CPIC Allianz Health" or "the Company") was jointly established by 2 Fortune 500 companies – China Pacific Insurance (Group) Co., Ltd. (CPIC Group) and Allianz SE ("Allianz Group"). CPIC Allianz Health is committed to healthcare promotion and provides comprehensive health insurance and management service to individual and group customers. The Company, a subsidiary of CPIC Group, is based in Shanghai and has the registered share capital of RMB1 billion.
We believe that by leveraging the extensive customer and distribution resources of CPIC Group and utilizing the technical expertise of Allianz Group in the health insurance business CPIC Allianz Health will be a leader among the specialized health insurance companies in China and create health value for customers.

CIGNA & CMC Life Insurance Co., Ltd.

Cseth

Direct Billing Services for both inpatient and outpatient

The expert of risk management and insurance service, established in 2005, is committed to provide risk management for enterprise and individual, risk consultation, insurance arrangement and claim service. Cseth, insurance of providence, healthcare worldwide.
Cseth spends considerable investment to make the top national insurance claims service platform, which is independent of insurance company, and becomes the fast and fair claim center between client and insurance company for consultation, handling and operating. We have developed a large hospital network which includes not only top chinese public hospital, but also international network of medical service. We provide comprehensive insurance services including applications, claims, consultations, medical treatment and healthcare etc.

Ms Xia
Tel Number: 400-820-2568 * 610
Mobile: 1360 191 9090
Address: 8 Floor,1295 LuJiaBang Road, Shanghai China
Postcode: 200011
Email: Candy0502@cseth.com
Website: www.cseth.com

DavidShield

David Shield

Direct Billing Services for both inpatient and outpatient

DavidShield, a Managing General Underwriter and Administrator (MGU/MGA), provides alternative global insurance solutions backed by innovation, creativity, and flexibility.

DavidShield is a privately held company that offers both expatriate major medical insurance and travel insurance in over 100 countries worldwide.

DavidShield constantly invests in state-of-the art technologies to maintain the highest possible quality, efficiency, and competitiveness in the global market. Committed to performance and guided by the highest standards of integrity, David Shield has a team of employees dedicated to excellent service and absolute devotion to clients.

Contact information:
www.davidshield.com
sales@davidshield.com
Toll Free Number:
South China: 10800-320-0020
North China: 10800-732-0032
For a list of DavidShield worldwide toll free phone number please log-on to www.davidshield.com

Europ Assistance

Europ Assistance

Based on Guarantee Letter

gcs

Europ Assistance GCS - Corporate Medical Network

Based on Guarantee Letter

Europ Assistance - Global Corporate Solutions (GCS) ITPA Division, a division of Europ Assistance Group, is the operating entity and third party administrator (TPA) for the Corporate Medical Network™.

The GCS - ITPA Division specializes in international third party administration and health management and assists clients, including insurance companies and government entities, and their insured members to successfully navigate the increasingly complex global healthcare system through access to the best healthcare facilities in the world.

Our medical case management, North American and international proprietary provider networks, customized services, and technology are all seamlessly interwoven to ensure patients receive the best possible medical care and service, no matter where in the world their travel or employment takes them.

Phone: +1 (905) 669 4333
www.ea-gcs.com

Euro Alarm

Euro-Alarm

Based on Guarantee Letter

Euro Center

Euro-Center

Direct Billing Services for both inpatient and outpatient

Euro-Center China
Tel: +86 10 6462 0486
Fax: +86 10 8451 1176
E-mail: beijing@euro-center.com

GBG

GBG

Direct Billing Services for both inpatient and outpatient

With over 30 years' international benefits underwriting and 12 years' expatriate service experience in China, GBG is serving over 200MNCs in China and aiming to provide most competitive employee benefits solutions. It also developed into the first TPA in China for international health insurance products.

Having comprehensive direct billing network worldwide and largest local direct billing hospital network in China, GBG has abundant experience on handling emergency, major medical cases and established offices in Shanghai, Beijing, Chengdu and Wuhan.

Suite 3007, Sino Life Tower, 707 Zhangyang Road, Shanghai, 200120 P. R. China
Office Tel: +86 21 5835 6658
Cellphone: +86 139 1729 5509
Fax: +86 21 5835 3368
www.gbgi.net

Generali China

Generali China

Direct Billing Services for both inpatient and outpatient

Founded in 2002 as a joint venture between Assicurazioni Generali S.p.A. (hereinafter referred to as Generali) and China National Petroleum Corporation (hereinafter referred to as CNPC), Generali China Life Insurance Co., Ltd (hereinafter referred to as GCL) was the first Sino-foreign joint-ventured insurer approved by the Chinese Government for operation after China joined the World Trade Organization (WTO). Now, with a registered capital of RMB 3.7 billion and a total of RMB 50 billion in assets, GCL is one of the largest joint-ventured life insurers in China.

GCL sticks to the "customer-oriented" service philosophy and is dedicated to providing all-round, professional and high-quality services for clients. The quality and efficiency of claim service of GCL has long been leading the insurance industry. Meanwhile, GCL advocates differentiated services and keeps making innovation on service contents. It has developed new types of services as global emergency assistance and direct-billing medical service, which enables customers to enjoy privileged and superior customer attention.

E-mail: service@generalichina.com
Hotline: 400-888-7555

GMC

GMC

GMC Direct Settlement card only

GMC INTERNATIONAL has been a specialist in expatriate healthcare for 25 years, currently covering over 108,000 expatriate members worldwide. Offering solutions to both companies and individuals, GMC INTERNATIONAL provides a wide selection of products that are:

COMPREHENSIVE, including maternity, dental and vision care benefits.
ADAPTABLE, comprising of various levels of benefits and options.
RELIABLE, with a long-established reputation of swift and efficient claim reimbursement to Insured Members.
EASY TO USE, thanks to a worldwide network of hospitals and clinics.

Phone: (8621) 5089 0330
E-mail: gmc.asia@henner.com

GeoBlue

GeoBlue

Based on Guarantee Letter

GeoBlue is a leader and innovator, serving the needs of world travelers. GeoBlue Expat® and GeoBlue Traveler® group health plans combine unsurpassed service and mobile technology to help you access trusted doctors and hospitals all around the globe. Direct Billing only possible with valid Guarantee of Payment letter.

www.Geo-Blue.com
Phone (from the U.S.): +1.610.254.8772
E-mail: customerservicegeo-blue@hthworldwide.com

HTH Worldwide

HTH Worldwide

Based on Guarantee Letter

HTH Worldwide is an innovator and leader in helping international employees, students and leisure travelers identify, access, and pay for quality healthcare anywhere in the world. HTH Worldwide combines Internet expertise with global medical knowledge and health insurance experience to ensure the security and peace of mind of international travelers and those who sponsor their travels. Visit HTH www.hthworldwide.com.

Phone (from the U.S.): +1 610 254 8772 E-mail: customerservice@hthworldwide.com

ICBC AXA Life

ICBC-AXA LIFE

Direct Billing Services for both inpatient and outpatient

IMS

IMS

Direct Billing Services for both inpatient and outpatient

International Health Insurance Danmark

International Health Insurance Danmark a/s

Based on Guarantee Letter

International Health Insurance danmark a/s (IHI) was established in a country known for its high living standards and excellent social health care. Founded in 1979 and based in the heart of Copenhagen, IHI was originally aimed at Danes who moved abroad and wanted to be covered by a health insurance that was as good as the one they had back home. Demanding clients have all days been part of the everyday life at IHI.

Possibly for that very reason, IHI is one of the world AZs leading companies providing high quality international health insurance and wellbeing concepts. 250,000 private and corporate clients in more than 190 countries rely on IHI and services such as in-house Emergency Center and in-house team of doctors that can provide second opinions etc.

Constant innovation
Since the beginning, IHI has been changing the face of health insurance. As one of the first companies in the industry, IHI moved its business focus from illness to wellbeing. So the insurance solutions offered by IHI are all backed by preventative health services such as online health planners, literature and medical advice.

Phone: +45 33 15 30 99
Fax: +45 33 32 25 60
E-mail: ihi@ihi.com
Website: www.ihi.com

International SOS

International SOS

Based on Guarantee Letter

Inter Mutuelles

Inter-Mutuelles Assistance

Based on Guarantee Letter

Medical Administrators International

Medical Administrators International

Direct Billing Services for Gold Pass Members Only (limited to certain services)

Medical Administrators International (MAI) is an international health insurance claims administrator and subsidiary of Molitor Group, France's leading wholesale broker specialized in health care benefits including international healthcare benefits for expatriates.
For the services listed below, the clients must pay off at the front and seek self-reimbursement. OR the client may contact the MAI to obtain the GOP in order to enjoy the cashless service before the actual service day.
Dental Care
Optical Care
Non-prescribed medicines
Preventive are, including: check-ups, vaccinations & preventive lab test
Maternity care including: pre-natal/post-natal consultations, check-ups &lab tests
Psychiatric Treatment
Physiotherapy
Speech therapy
Chiropractor, Homeopath, Acupuncture, Osteopath
Traditional Chinese Medicine
Medical Aids(Hearing aids, orthopaedic appliances & stocking artificial limbs, wheelchair)
Phone (HK): +852 3106 7555
Phone (Paris): +33 184 790 880
Email: hospi@medical-administrators.com

MAPFRE ASSISTANCE

MAPFRE ASSISTANCE

Based on Guarantee Letter

MAPFRE ASSISTANCE is the assistance company of MAPFRE group, a multinational group with more than 36.000 professionals in 46 countries.
3rd largest Assistance insurer worldwide.
Specialising in Assistance and Specialty Risks for more than 25 years.
Market leader for Travel Insurance worldwide, with business in 84 countries and over 198 million insurance policy beneficiaries across five continents.
Affiliate Member of the United Nations World Tourism Organisation (UNTWO), awarded in 2011 and 2013 by ITIJ for the Best Travel Insurance Company.
A multinational insurance company present on 5 continents.
Specialising in Assistance and Specialty Risks
Website: www.mapfre-asistencia.com

Medex

Medex

Based on Guarantee Letter

Medilink

MediLink-Global

Direct Billing Services for both inpatient and outpatient

Midlink contacts are as follows:
Unit 1902 Merchants Tower, 161 East Lujiazui Road,
Shanghai, China 200120
Tel: 86 21 6859 6828
Fax: 86 21 6859 6829

MSH

MSH China

Direct Billing Services for both inpatient and outpatient

With over 10 years' service experience in China, MSH China has successfully developed and implemented the first international standard health insurance program in the Chinese market. Mobility Saint Honoré, one of the largest international health insurance TPA companies in the world is their major partner.

MSH CHINA established the first Third Party Administrator (TPA) Service in China for international health and life insurance products in 2001. They utilize sophisticated claims management software and manage an extensive network of top-tier VIP Chinese hospitals and foreign clinics that provide "direct billing" services. Their Direct Billing Network in the Greater China region now includes over 200 excellent medical facilities in Shanghai, Beijing, Guangzhou, Chengdu, Dalian, Wuhan, Shenzhen, Hangzhou, Nanjing, Hong Kong, Taipei, and other major cities.

Now Health International

Now Health International

Direct Billing Services for both inpatient and outpatient

Tel: +852 2279 7310

Ping An

Ping An

Direct Billing Services for both inpatient and outpatient

Ping An is China's first nation-wide insurance company to welcome strategic overseas investors. Ping An and its subsidiaries provide various financial services, including insurance and investment management to over 37 million retail customers and approximately 2 million corporate customers. Ping An is the second largest insurance company in China in terms of gross written premiums and policy fees.

Contact Information:
Candy Xia
Tel No: 86 21 63453220-806
Mobile: 13601919090
www.pa18.com

Quality Health Management

Quality Health Management (QHM)

Based on Guarantee Letter

Quality Health Management (QHM) is a cost containment solutions company successfully managing medical claims risk and health care costs internationally. QHM service includes: access to an extensive worldwide network of providers, efficient & experienced claims service, international case management and superior account management with 24 hour member service and support.

Fax: (305) 820-4033
www: www.qhmanagement.com

Road China

Road China

Based on Guarantee Letter

ROAD CHINA ASSISTANCE is the Chinese subsidiary of MAPFRE ASSISTANCE, Market leader specialized in assistance, global services and specialty risks.
No. 1 assistance company.
Leader in Travel Insurance, roadside assistance and specialty risks.
Most Popular International Assistance company in China.
Website: www.roadchina.com.cn

Seven Corners

Seven Corners

Direct Billing Services for both inpatient and outpatient

SOS International

SOS International

Based on Guarantee Letter

SOS International A/S is the largest assistance provider in the Nordic Countries which is the market leader 90% of the Nordic market with a total population of approximately 24 million people. SOS International A/S is covering all of China from rural regions to major cities all over China and the office in Shanghai is covering the regions: P.R. China, Hong Kong, and Macau, Taiwan, Tibet and Mongolia.

Typical tasks include:
Negotiating price agreements and preparation of SOS' standard price lists for the region
Local assistance and collaboration with local authorities
Facilitating our payment guarantee
Dealing with suppliers, cash payouts and reimbursement of bills
Receipt of bills, cost control and payment on behalf of SOS
Taking calls via a dedicated SOS telephone number and giving advice
Local business with SOS products

Contact person in SOS China Service office: Chutima Holm / Fang Fang
Yunsun Tower
Room 818,
No.2025, Zhong Shan Road (W),
Shanghai 200235,
P.R. China
Tel: +86 21 6126 4646
Fax: +86 21 6126 4647
24H: +86 21 6126 4646
www.sos.eu

United Healthcare

United Healthcare Global

Based on Guarantee Letter

Tel: +1 763 274 7362
E-mail: ExpatriateInsurance_Ops@uhcglobal.com