ParkwayHealth Careers

Career Benefits

Health care in China is a challenging but rewarding environment to work in. At ParkwayHealth our mission statement truly reflects our belief that the patient always comes first. We endeavor to treat each and every patient as though they are a part of our family. By instilling this in the ParkwayHealth team, we know that we always make good decisions.

If you believe that you can make a difference in people's lives through excellent patient care, you must consider ParkwayHealth as your next career move. Join us for a challenging and rewarding working life.

If you are interested in employment with ParkwayHealth, please send a cover letter and resume in English via fax to (8621) 5466 5338 or via e-mail to hr@parkwayhealth.cn.

Current Openings

ParkwayHealth is now recruiting the following positions:

For further information like scope of work, job requirement, please contact our HR via e-mail to hr@parkwayhealth.cn.

Medical Director

Location: Shanghai, China
Full Time

Job Summary
  • Ensure the smooth medical services of all Parkway Health medical facilities in China.
  • Assist CEO in the implementation of strategy for China.
Essential Duties & Responsibilities
  • Overall in charge of all medical service in China, duties to include ensuring patient and workplace safety as well as smooth clinical and support operations
  • Closely work with MAB (medical advisory board) to ensure overall medical standard SOP, monitor execution and implementation
  • Design clinic programs and ensure effective implementation, both for clinical standards and to improve revenue
  • Maximise the efficient and effective utilization of all resources around all the medical facilities
  • Work with Finance & MKT team on pricing and billing and coding
  • Work with HR for physician's productivity analysis, contract renew, recruiting and communications
  • Work with chief physicians & business office on coding training and execution
  • Work with medical quality & customer service to ensure that any adverse medical cases and complaints are addressed swiftly and effectively. Develop and monitor mechanisms to increase both Medical Quality and Customer Satisfaction
  • Control overall operational cost / clinic layout re-design to improve clinic utilizations
  • Develop strategic business plans for all medical facilities in China
  • Ensure the achievement of strategic goals and medical centre performance by establishing and monitoring effective business development, financial and manpower plans
  • Optimize the medical centre's financial and human resources by administering all medical centre operations in a quality and cost effective manner ensuring that decisions are sound, fair and consistent with the goals of the organization and in compliance with various statutes
  • Actively engage and foster cordial working relationship with physicians
  • Any other roles as appointed by CEO
Qualifications
  • Bachelor degree, candidates with an MD and/or MBA preferred
  • At least 8 years experience in managing clinics or hospitals
  • Bilingual speaker in Mandarin and English
  • Computer literature
  • Strong communication & leadership skill

Director, Business Development

Location: Shanghai, China
Full Time

Job Summary

The main responsibility of Director, Business Development is responsible for ParkwayHealth China's business growth and development, interaction with outside organizations for business development on behalf of ParkwayHealth China including potential business partners and all regulatory agencies.

Essential Duties & Responsibilities
  • Responsible for sourcing, developing and evaluating opportunities for mergers, acquisitions, investments and business development in China. This includes target identification, market assessment, negotiation, due diligence, financial modeling and legal documentation
  • Responsible for gathering strategic intelligence information on markets, industry, regulations and competition for strategic analysis, business plans, feasibility studies, market assessment and market entry
  • Responsible for the preparation, analysis and presentation of investment memorandum to ParkwayHealth China
  • Responsible for ensuring the financial projections for new business development are constructed with the best possible operational assumptions
  • Responsible for ensuring that the managerial infrastructure (including policies and procedures, staffing, human resource programs, etc) of ParkwayHealth China is developed and maintained at a level to achieve business development objectives
  • Ensure that business development expenses remain in line with the annual budgets
  • Responsible for making regular reports on the progress of business development in China
  • Responsible for interactions with governmental organizations and other potential business partners to maximize ParkwayHealth China's exposure to new business opportunities
  • Any other reasonable duties required to ensure ParkwayHealth China is successful in meeting its business objectives as may be consulted & assigned from time to time by management.
Qualifications

Education and/or professional qualifications (minimum requirements)

  1. Bachelor degree with major in Business Management
  2. With at least 5-year experience in healthcare consultancy, operations, business development, mergers, acquisitions and investments; experienced in the growth and development of a healthcare company in China is a plus
  3. With knowledge of, and familiarity with, both the private and public health care markets and the ability to apply that knowledge to accomplish ParkwayHealth China's objectives is essential for this position
  4. Excellent written, communication and presentation skills and is able to communicate and interact with group senior leadership team
  5. Proficient in Chinese and English, both written and oral

Quality Assurance Manager

Location: Shanghai, China
Full Time

Essential Duties & Responsibilities

To work with Marketing & Communications to provide a consistent professional approach to all clients through the highest standards of product and service. To actively contribute to meeting and exceeding revenue targets and profit margins while upholding the branding of our organization.

Job Duties and Responsibilities
  • Using JCI Accreditation Standards for Ambulatory Care as a guiding principle assists with the development of processes and workflows necessary to improve the integrity of current Health Care administration practices.
  • Conducting an assessment and evaluation of an identified problem within the workplace and using the JCI principles work with a mulit-disciplinary team to develop a plan for improvement.
  • Accurate collection of data and documentation of the projects progress - communicate with supervisors, colleagues and target audience.
  • Manage the implementation of programs and monitor their progress-working very closely with the nurses and administration staff in each clinic.
  • Determining and implementing appropriate risk management measurement parameters to continually assess the various risks to the organization
  • Collating and interpreting risk management measurement data
  • Designing and implementing plans to reduce risk in measurable ways
  • Preparing and implementing standard operating procedures, forms, and other documentation for risk management processes
Qualifications

Education and/or professional qualifications (minimum requirements)

  1. A medical degree; actual clinical practice as a physician is preferable
  2. At least 6 - 8 years relevant working experience in medical services organizations, of which at least 5 must be in positions directly related to the above job responsibilities
Job Knowledge, Skills or Abilities

Demonstrate skill in Administration, Management and Teamwork

  • Computer literate
  • Demonstrated experience in both written and oral forms of communication. (Bilingual in English and Chinese an advantage)
  • Medical knowledge (strongly preferred)
  • Demonstrated experience in assessing a situation and developing solutions through problem solving.
  • Demonstrated experience in analyzing principles and applying theoretical principles to the development of a process/system.

General Practitioners, Beijing

Location: Beijing, China
Full Time or Part Time

Job Summary

We are recruiting an English-speaking General Practitioner to join our team of over 80 physicians from over 15 countries to provide premier clinical care to expatriate and/or high-end Chinese patients.

This physician will be required to work at more than one of our medical centers. Additional responsibilities might include inpatient duty, night shift (occasionally) and on-call duty from time to time.

Job Duties and Responsibilities
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Emergency care or pediatric care experience is a bonus
  • Strong command in English
  • EMR proficient
  • Flexible with clinic locations and clinical hours (extended day shift, weekend, or night shift)
  • Ability to work in a multi-culture, multi-discipline environment

General Practitioners (Family Medicine or Internal Medicine)

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Job Summary

We are recruiting an English-speaking General Practitioner to join our team of over 80 physicians from over 15 countries to provide premier clinical care to expatriate and/or high-end Chinese patients.

This physician will be required to work at more than one of our medical centers. Additional responsibilities might include inpatient duty, night shift (occasionally) and on-call duty from time to time.

Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Emergency care or pediatric care experience is a bonus
  • Strong command in English
  • EMR proficient
  • Flexible with clinic locations and clinical hours (extended day shift, weekend, or night shift)
  • Ability to work in a multi-culture, multi-discipline environment

Inpatient /Outpatient Physician

Location: Shanghai, China
Full Time

Job Summary
  • Work as a team to provide clinical care to a 24/7 Specialty & Inpatient Center
  • May be required to take extended day shift and night shift
  • Provide timely feedback to the admitting physician on case progress and follow up services.
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours (extended day shift, weekend, or night shift)
  • ICU, emergency care or cardiology experience is a bonus
  • Ability to work in a multi-culture, multi-discipline environment

Cardiologist

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Job Summary
  • Provide cardiovascular care to patients in outpatient setting
  • Support Inpatient Center on critically ill cases
  • May be required to participate in clinical committees (i.e. Code Blue Committee)
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours (extended day shift or weekend shift)
  • ICU or emergency care experience is a bonus
  • Ability to work in a multi-culture, multi-discipline environment

Obstetrics & Gynecology

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Job Summary
  • Work as a team to provide general OB/GYN services in both outpatient and inpatient settings
  • On-call duty required
  • Support other team member when required for surgical procedures
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours (extended day shift, weekend, or night shift)
  • Laparoscopy and hysteroscopy skills preferred
  • Ability to work in a collaborative team environment
  • Ability to work in a multi-culture, multi-discipline environment

Pediatrician

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Job Summary
  • Provide general pediatric care to multinational population in multiple outpatient centers
  • On-call duty might be required
  • Extended clinical hours might be required (9am to 9pm)
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours (extended day shift, weekend, or night shift)
  • Emergency care or neonatal care experience is a bonus
  • Ability to work in a multi-culture, multi-discipline environment

ENT Physician

Location: Shanghai, China
Full Time or Part Time

Job Summary
  • Provide ENT services to multinational population in an outpatient setting
  • Provide specialist services to internally referred patients
  • Collaborate with referring physician to provide continuous care
  • Provide ENT surgical services
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours
  • Ability to work in a multi-culture, multi-discipline environment

Ophthalmologist

Location: Shanghai, China
Full Time or Part Time

Job Summary
  • Provide comprehensive ophthalmology care to multinational patients including routine eye exams, glasses prescriptions, contact lens fittings, cataract surgery
  • Ideally be able to perform laser vision correction
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours
  • Ability to work in a multi-culture, multi-discipline environment

Dermatologist

Location: Shanghai, China
Full Time or Part Time

Job Summary
  • Provide general, surgical and cosmetic skin care to multinational patients
Qualifications
  • Bachelor degree or above in Medicine
  • Holding a current and active Medical License
  • Minimum 3 years post-residency clinical experience
  • Strong command in English and/or Mandarin
  • Flexible with clinic locations and clinical hours
  • Ability to work in a multi-culture, multi-discipline environment

Radiologist

Location: Shanghai, China
Full Time or Part Time

Essential Duties & Responsibilities
  • Responsible for ensuring that appropriate X-rays are taken for each examination in accordance with guidelines
  • Responsible for patient care, using lead protection where appropriate, ensuring minimal exposure of radiation to the patient and to self
  • Responsible for the amount of radiation given to the patient to allow for maximum image quality while protecting patient safety
  • Participate in meetings organized by government officials, and provide updates to Chief Radiology and management team
  • Coordinate with health bureau and ensure our practices align with rules & regulations issued by related government
  • Support to set up SOPs and execute accordingly
  • Co-work with facility dept and ensure the operation with high quality control and maintenance of X-ray equipments
  • Responsible for recording and reporting equipment faults and defects
  • Train and supervise radiographers and support recruiting in technical components
  • Manage manpower utilization
  • Assist Chief Radiologist in selection and accreditation of external radiology service suppliers and monitoring their service standards
  • Other duties deemed by Chief Radiology
Qualifications
  • Medical degree. Completed Specialist training in Radiology
  • Minimum 3-5 years relevant working experience in hospital or clinic, holding current Radiology license
  • Excellent written & oral English and Chinese
  • Professional appearance & demeanor, pleasant & outgoing personality
  • Customer focused, organized and detail-oriented
  • Good team player
  • Adaptability to fast pace environment
  • Good computer skills, especially with Microsoft Outlook, Word and PowerPoint

Ultrasound Doctor

Location: Shanghai, Suzhou, China
Full Time or Part Time

Essential Duties & Responsibilities
  • Able to independently perform ultrasound scanning, make diagnoses in various subspecialties, including at least abdomen, ob/gyn, small part, and vascular areas and provide written English report.
  • Provide ultrasound guidance for interventional/intra-operative procedures.
  • Meet relevant CME requirements.
  • Comply with all policies and rules of department, hospital and government.
  • Provide professional opinion and support to department and staff.
  • Other tasks assigned by Chief of department and VP of medical affairs.
Qualifications
  • Able to use computer system, such as PACS.
  • At least Bachelor Degree of Medicine. Post graduate degree in medical imaging preferred.
  • At least 3 years experience as an attending sinologist in Level II hospital.
  • Valid physician practice certificates.
  • CDFI working certificate.
  • Prenatal screening certificate preferred.

地点:上海,苏州
全职或兼职

主要职责
  • 能熟练操作B超设备,为病人提供高质量的超声诊断(熟悉腹部,妇产科超声,小器官,血管超声)。
  • 为介入 / 外科手术提供专业的超声依据。
  • 满足相关的CME要求。
  • 遵守部门,医院和政府的所有政策。
  • 能为部门和同事提供专业性的意见和帮助。
  • 上级领导指派的其他工作及任务。
资质
  • 熟悉相关的电脑办公系统及医院PACS系统。
  • 本科及以上学历,影像专业毕业。
  • 至少3年以上2甲医院工作经历。
  • 持有有效的医师执业证。
  • 持有CDFI大型医疗仪器上岗证。
  • 持有超声产前检查资格证者优先考虑。

Orthodontists

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Qualifications
  • Recognised first dental degree from approved universities
  • Recognised certifications, diploma, masters or PhD in orthodontic training
  • 5 years post graduate training
  • Up to date with current trend and treatment modalities
  • Different types of fixed appliance, lingual, aligners
  • Various types of functional appliances for phase one treatment mode in young children from 8 years old
  • Sound knowledge of orthognathic surgery & cleft orthodontics preferred
  • Apply in full resume including expected remunerations and recent photograph
  • Only shortlisted candidates will be contacted

International General Dentist / Specialists

Location: Shanghai / Beijing / Chengdu / Suzhou, China
Full Time or Part Time

Qualifications
  • Recognised first dental degree from European, Commonwealth Countries and USA
  • Post graduate certifications, diploma, masters and PhD for Specialty, Sub-Specialty positions
  • 2 Years post graduate experience for General Practitioner positions
  • 5 Years post graduate experience for Specialists Positions
  • Apply with full resume and a recent photograph
  • Only shortlisted candidates will be contacted

Marketing Director

Full Time
Location: Shanghai, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary

The main responsibility of Marketing Director is to provide overall sales & marketing and Corporate Communication leadership to ensure increased usage of services amongst target markets through sales of individual, corporate, and organizational membership plans and sales promotion of other services, and to create strategic alliances with key organizations, through management of sales and business development team. This includes (but not limited to):

  • Creation of annual marketing, sales and business development strategy, budget, and specific goals and action plans, managing subordinates in the execution of the plans.
  • Creation of annual plan for formal marketing and sales materials, and updating as necessary throughout the year.
  • Creation of annual plan for business and individual/corporate product development, updating as necessary throughout the year.
Essential Duties & Responsibilities

General Responsibilities:

  • Monitor all communications, services, and programs for fit with company's mission and image, implementing improvements/refinements when necessary.
  • Follow through on all tasks, informing manager of any changes of deadlines.
  • Provide management with a detailed record of activities and accomplishments.
  • Monitor own job performance against job description and performance goals; inform manager when changes to either may be needed.
  • Manage subordinates’ performance and professional growth, and ensure their responsibilities are being executed.
  • Responsible for continually seeking new ways of reaching and surpassing goals.
  • Work efficiently with other departments.
  • Work closely with Corporate Communication and well share resources to ensure timely release if necessary

Primary Responsibilities:

  • Strategic Planning: Responsible for creating the annual marketing, sales, and business development plan and budget, along with specific goals and action plans, updating as necessary throughout the year.
  • Membership sales & maintenance: Responsible for driving sales of client services to corporate members and maintaining close relationship with these clients. Ensure renewal of existing corporate members.
  • Product development: Responsible for developing and refining membership benefits, new products and packages that will meet corporate clients’ needs and requirements.
  • Business development: Responsible for building and maintaining corporate partnerships to promote company image and public awareness as well as generating sales. Liaise with new business opening projects and be actively involved in potential site selections.
  • Reporting: Responsible for provision of reports needed on marketing, sales and business development activities and progress towards the annual plan and goals.
  • Market feedback: Responsible for actively seeking and reporting feedback from the market and clients. Respond quickly to market changes and opportunities with recommendations to management and make necessary adjustments in corporate product offerings.
  • Marketing research: Leading marketing research projects and to provide marketing intelligence to the executive team.
  • Sales: Ensure performance at or above target set out in the annual strategy and action plan for corporate membership sales of both new and renewing corporate clients.
  • Increase corporate client use of services: Manage sales team's efforts to increase the ratio of number of members to number of visits for corporate members.
  • Corporate New and Renewals: Ensure the sales team's meets or surpasses the target sales for new corporate membership accounts and maintains the existing corporate renewal members.
  • Individual memberships: Track sales of individual memberships; determine needed communication materials to ensure high renewal rates.
  • Sales promotions: Develop sales promotions to increase usage of new or existing services, products, and packages.
  • Sales materials: To ensure the professional standards of all written all client proposals, tender documents and communication are adhered to, in line with company standards and pricing procedures.
  • Human Resources: Manage performance and professional growth of subordinates, ensuring job satisfaction and providing timely reviews and clear direction.
  • Client satisfaction: Responsible for tracking corporate client satisfaction. Actively monitor customer service issues through discussions with community groups, individual clients, corporate representatives, and etcetera. Report on issues raised, suggest and implement together with other appropriate department solutions.
  • Advertising and Public relations: Leading advertising and PR activities and ensure performance at or above goals set out in the annual marketing plan and budget. Following areas are included:
    • Print advertising & Printed materials
    • Corporate collaterals
    • Articles
    • Events
    • Community Groups
    • Media relations
    • Seminars
    • Network events
  • Corporate Communications (CC): Leading CC team to oversee coordination and support on all internal and external corporate communications activities at or above goals set up in the annual marketing plan and budget. Following areas are included:
    • Ensuring a result orientated and targeted focus in processing all corporate communication related responsibilities.
    • Providing the necessary support to all external corporate enquiries about the company.
    • To publish internal news letters at fixed times and oversee internal and organization announcements
    • Assist in preparing internal and external presentations, speeches and press releases

Cross Functional Responsibilities:

  • Knowledge of business and services and faculties, able to effectively communicate them to public, clients, and members.
  • Knowledge of membership plans, able to effectively communicate them to public, clients, and members.
  • Good team player, coordinating with other departments and employees.
Qualifications

Education and/or professional qualifications (minimum requirements)

  • University degree required
  • Fluent in English
  • Work requires 10 years of related sales and marketing experience. Job Knowledge, Skills or Abilities (demonstrate skill in Administration, Management and Team working)
  • Educated to Degree level. Strong sales training background.
  • Considerable and broad experience in a Business Development or Consultative Sales role in solution selling, business-to-business environment and/or service sectors. Must be experienced “hunter” mentality of developing new clients and exemplary level of customer care and focus in account management to drive extension business.
  • Able to demonstrate a proven track record of profitable sales growth.
  • Evident strategic sales skills with well developed influencing and negotiating abilities. A natural net worker with the ability map out key account plans and effectively up sell into current accounts together with establishing a pipeline of new client prospects.
  • Experience of successful tendering and contract proposal writing skills.
  • Excellent time management skills with the ability to successfully manage numerous projects simultaneously.
  • Good strategic thinker with strong planning and organization skills who has the experience to develop solutions by adopting a consultative sales approach.
  • Computer literate (MS Word, Excel, PowerPoint and CRM applications)
  • Cultural awareness and international sales experience

Corporate Secretarial Assistant Manager

Full Time
Location: Shanghai, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To handle the corporate secretarial matters of the Parkway entities in China
  • To assist in legal matters of all Parkway entities in China
Responsibilities
  • Organize statutory Board meetings for Parkway entities in China
  • Prepare board resolutions, minutes of meeting and maintain the corporate secretarial records of all Parkway entities in China
  • Ensure that the relevant lodgements with Commerce Bureau, AIC, DOH and etc are completed
  • Act as advisor and point of contact for all corporate secretarial and legal matters with third party lawyers/agents in relation to Parkway entities in China
  • Review and maintain legal contracts entered into by Parkway entities in China
  • Ability to upkeep proper corporate secretarial records of all Parkway entities in China
  • Timely completion of relevant lodgements
  • Good working relationship with retainer lawyer(s), corporate secretarial agent(s) and colleagues
Qualifications
  • University Degree, preferably with law background
  • With law firm experience (preferred)
  • Must be bilingual in English and Mandarin
  • Proficient in Microsoft words

PR & Marketing Communications

Full Time
Location: Shanghai, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • Responsible for the management, strategies and coordination and execution of projected and assigned marketing and communications activities, such as media relations, pitching of media stories, collateral production, advertising and promotional programmes and all efforts required to effectively represent the company to employees, customers and stakeholders.
Essential Duties & Responsibilities
  • Work closely with Head of Marketing and team to develop internal communication strategies to address key issues and strengthen relationships with employees.
  • Serve as primary media contact for industry, local and international media; cultivate good working relationship with the media, manage all media queries both proactive pitches and reactive responses; facilitate media interviews, craft key messages and prepare interviewees; write and pitch all company media releases to garner Brand PR and corporate affairs-related media coverage.
  • Work closely with internal stakeholders to manage and deliver strategic comms plans and initiatives targeted at internal and external audiences.
  • Manage all Brand and PR matters, deferring to Group Corporate Communications.
  • Daily media monitoring - extract, scan, collate and categorise news clippings and articles in various media.
  • Develop crisis and issues management plans; work with lead team members to develop messaging and talking points for relevant employees and other stakeholders.
  • Develop localized / strategic value story and patients case studies for social media, PR and other communication channels / platforms (both online and offline, above and below-the-line) to raise awareness and build brand loyalty.
  • Develop and manage the production of events, marketing collateral and ensuring that deadlines are met.
  • Coordination of events, PR, advertising and promotional programmes.
  • Develop and coordinate advertising materials or related communication activities.
  • Handle and coordinate all media requests and enquiries in a timely manner.
  • Develop and create media releases, key messages, media FAQs, speeches, and presentations where required.
  • Keep current with marketing trends, innovations, communication techniques and any media regulations.
  • Manage all Chinese collateral briefs and deliverables.
  • Launch promotions and packages.
Qualifications
  • Degree in Marketing Communications / Marketing / Business related subject.
  • Understand and apply marketing concepts.
  • Good contacts with local media and have experience working with them.
  • Excellent of time and project management.
  • Good interpersonal and communication skills.
  • Excellent command of written and spoken Chinese and English.
  • Good command of written and spoken Mandarin and / or a third language an advantage.
  • Effective research, presentation and writing skills.
  • Initiative, eye for details and a team player.
  • Resourceful, flexible and responsive in dealing with people.
  • Ability to work under pressure to meet targets and short deadlines.
  • Fulfill extra hours if needed on assignments.
  • Experience in collateral production, marketing and PR activities, and project management are an advantage.
  • Computer skills with proficient in MS Office applications (Adobe Photoshop and other design skills an advantage).
  • Attentive to details.
  • Excellent Negotiation and Pitching Skills.

Clinic Manager

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To be responsible for the day-to-day management of operations of the clinic
  • To supervise and develop clinic staff in order to ensure excellent service to patients and effective implementation of clinic work processes
Qualifications
  • Bachelor degree in business, healthcare administration, nursing, allied health or related field with meaningful supervisory experience
  • At least 5 years experience in a healthcare/clinic and overseas experience is highly preferred
  • Demonstrated business acumen, outstanding interpersonal and communications skills
  • Proven experience in a customer-service environment
  • Good organization skills, take initiative and self-motivated to succeed
  • Shows compassion, and able to make wise decisions which balance the relevant issues and/or conflicts

Staff Nurse (Outpatient/Inpatient)

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To provide competent, age-specific, developmentally, and specialty appropriate nursing care by applying clinical nursing knowledge and skills, and for ensuring the safety and comfort of patients/families according to legal, institutional, and professional standards
Qualifications
  • College degree or above in nursing, minimum 2 years relevant working experience in hospital or clinic, holding current nursing license
  • Good command of listening, speaking and written English and/or Japanese (other languages are a bonus)
  • Overseas experience is preferred

Staff Nurse (Operation Theater)

Full Time
Location: Shanghai, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • Registered nurse with advanced training in Operation Theater, can provide nursing support to doctors during operations
Qualifications
  • College degree or above in nursing, minimum 5 years relevant working experience in hospital or clinic, holding current nursing license
  • With rich working experience in Operation Theater
  • Good command of listening, speaking and written English and/or Japanese (other languages are a bonus)
  • Overseas experience is preferred

Dental Nurse

Full Time
Location: Shanghai / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • Registered nurse with advanced training in Dental, can provide nursing support to doctors during operations
Qualifications
  • College degree or above in nursing, minimum 3 years relevant working experience in hospital or clinic, holding current nursing license
  • With rich working experience in Dental
  • Good command of listening, speaking and written English and/or Japanese (other languages are a bonus)
  • Overseas experience is preferred

Billing Clerk

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To ensure accurate recording of patient charges and insurance claim generation
  • To act as Cashier in the clinic front desk
Qualifications
  • College degree or above in Accounting/Finance or relevant field, at least 1 year working experience in Finance and/or Insurance related field
  • Excellent written & oral English or Japanese, organizational skill
  • Insurance Claims experience is a bonus

Clinic Receptionist

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To provide assistance to patients in admission to, familiarization with, and discharge from the clinic
  • To manage administrative multitasks on the clinic reception desk including inquiring, telephoning, receiving, visitor handling and other facilitating
Qualifications
  • College degree or above, minimum 1 year relevant working experience
  • Fluent listening, speaking and written English and/or Japanese (other languages are a bonus), computer literate
  • Effective Communication Skill & Teamwork Spirit, Customer focus
  • Medical background preferred

Pharmacist

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To compound and dispense medications following prescriptions issued by physicians, dentists, or other authorized medical practitioners
Qualifications
  • College degree or above in Pharmacy, minimum 2 years relevant working experience
  • (Preferable in retail or hospital pharmacy in patient facing role), holding current Pharmacy license
  • Familiar with purchase system; inventory management and control
  • Good command of listening, written and oral English and/or Japanese
  • Effective Communication Skill & Teamwork Spirit
  • Customer focus, computer literate

Lab. Technician

Full Time
Location: Shanghai / Beijing / Chengdu / Suzhou, China

Please send a cover letter and resume in English to recruitment@parkwayhealth.cn for application.

Job Summary
  • To perform routine medical laboratory tests including blood routine, urine routine, clinical biochemical tests, immunological detection for the diagnosis, treatment, and prevention of disease. Work under the supervision of a medical technologist
Qualifications
  • College degree or above in Medical Laboratory
  • Minimum 3 years working experience in hospital or clinic, holding current Lab License
  • Good command of listening, written and oral English
  • Team player

X-Ray Technician

Location: Shanghai, Suzhou, China
Full Time or Part Time

Essential Duties & Responsibilities
  • To perform radiological procedures as requested by physicians in compliance with x-ray department and legal requirements.
  • To help patients feel comfortable during the entire process.
Qualifications
  • College degree or above in Radiology/Radiography.
  • Minimum 2-3 years relevant working experience in hospital or clinic, holding current Radiology/Radiography license.
  • Good command of listening, written and oral English preferred.
  • Team player.

地点:上海,苏州
全职或兼职

主要职责
  • 根据放射工作的要求,按时规范完成各项任务。
  • 提供舒适的拍摄环境,服务意识高,善于与患者沟通。
资质
  • 大专及以上学历,影像学专业毕业。
  • 至少2-3年相关工作经验,持有放射技师/医师证,可注册。
  • 有英语基础者优先考虑。
  • 良好的团队合作精神。

Human Resources Director (ParkwayHealth Chengdu Hospital)

Location: Chengdu, China
Full Time

This job has a few key aspects
  • It is to provide key hiring and staffing for the Parkway Chengdu Hospital project. It also is a key position in the Hospital and the Director is in charge of identifying the staffing needs both by position and by number. Staff budget planning, tracking of performance.
  • It will identify opportunities to increase staffing efficiency and to improve staff skills through training.
  • It will assist other managers in identifying staff potential and staff development
  • While serving the staffing needs of the firm, it is also a pastoral role to the organization in that major staff dissonance will be dealt with to bring about resolution to any conflicts
Principal Accountabilities:
Key Results Areas
  1. Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
  2. Establishes department accountabilities in talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations.
  3. Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems that arise among staff; implementing change.
  4. Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
  5. Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
  6. Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
  7. Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
  8. Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
Key Performance Indicators
  1. Getting the right staff on board in a timely and cost-effective manner
  2. Producing a Balanced Scorecard and Performance Management matrix that encompasses all operations
  3. Produces, together with end-users, a Budget and attains it
  4. Initiates staff development projects and training programs
  5. Provides updates on hiring and staffing policies
  6. Resolves Union matters where relevant and is a key contact point during CBA
  7. Staff satisfaction scores / Staff retention rates for the firm are part of HR's KIP
Decision Making Authority:
Decisions Expected
  1. HR Strategy
  2. Government HR Issues / Union Issues
  3. Hiring of staff
  4. Training Programs
  5. HR Projects
  6. HR Budget
  7. Staff welfare
Recommendations Expected
  1. Updating the firm on HR Policies
  2. Unpdating the firm on any staffing issues
  3. Pricing and Promotions Recommendation
  4. To recommend and execute hiring plans
  5. To identify and resolve any staff issues
Qualifications
  1. College Degree
  2. At least 8 years in a senior HR position in a public hospital in Chengdu
  3. Access to hiring practices and compensation
  4. A wide ranging knowledge of doctors and clinical staff in Chengdu
  5. Ability to carry out simple surveys and to write reports with recommendations
  6. Have good local knowledge of area and of target markets
  7. Have good local knowledge on local key salaries and behavioural attributes for target markets
  8. An empathic personality
Competency
  1. Computer Skills
  2. People Engagement and empathy
  3. Local regulations and practices
  4. Analysis
Definition
  1. Competent in billing and organisation related computer systems.
  2. Able to bridge the roles of being the employers' human resource head of hiring and compensation while still being the advocate of the subordinate staff when needed
  3. Able to assist the firm in hiring the best available staff at competitive packages
  4. This is a key corporate position and the person holding this role must be able to analyse issues, carry out studies and propose change recommendations where needed

IT Director (ParkwayHealth Chengdu Hospital)

Location: Chengdu, China
Full Time

Job Purpose Statement
  • The Information Technology Director is the most senior person in the company in charge of the hospital’s information systems. As such he is responsible for the IT strategy, design, development and implementation of the organization’s information systems, software applications, IT support and maintenance, the infrastructure systems as well as related systems such as telephony.
  • The Director would typically initiate or highlight development needs of the firm’s IT infrastructure, software and hardware systems.
  • In the initial part of the job when the hospital is being built, he would create an IT strategy, policies and procedures, select a vendor or vendors that would develop the firm’s systems needs and would direct and manage these vendors so that network communications, business operations, computer services, Hospital Information systems and other clinical software and Management Information Systems are built in accordance to the hospital or group’s identified needs.
  • His key responsibility is to ensure that the company’s IT needs are met on time, on budget and with as few development problems as possible.
  • In the longer term, high-level duties include identifying emerging technologies that need to be assimilated and integrated within the firm. As the firm expands its footprint in China or the region, the Director may be called upon to give experiential or technical assistance to new projects.
  • Governance and risk management within the IT environment is also seminal to this role and all steps must be taken to understand and mitigate risks.
Principal Accountabilities:
Key Results Areas
  1. Take the lead in the approval, acquisition and implementation of All IT Projects (Clinical, Business, CRM, etc.) projects that include the selection, acquisition, management, and use of information technology (IT) resources, capital planning and investment analyses, the IT operating plan and budget, as well as IT acquisition strategy and performance measures.
  2. Resolve project issues with vendors and key stakeholders and ensure the smooth implementation of the IT projects.
    • Project evaluation
    • Project Integration
    • Scope management
    • Time management
    • Managing project cost
    • Quality management
    • Human resource management
    • Project communication management
    • Project risk management
    • Project procurement
    • Organisation management
    • Building client relationship
  3. Ensure optimum resource allocation and utilization and financial effectiveness for the conduct of the IT activities.
  4. Oversee the planning, directing, supervising and coordinating of Vendors and department operations which include the provision of appropriate supporting infrastructure for running the operational systems and in the dissemination of information; assign work activities, projects and programs; monitor work flow; review and evaluate work methods and procedures. Prepare a variety of correspondence including general and special reports.
  5. Oversee the preparation and monitoring of IT capital project budgets for approval, IT operating budgets and control of expenditure. This would include working with other departments such as Finance and Procurement to ensure that all steps in procurement are adhered to.
  6. Staff development
    • Recruit, supervise, coach and counsel staff
    • Review, enhance staff performance and develop team capabilities3.
Key Performance Indicators
  1. Plan and execute IT strategy of Hospital while ensuring that the IT plan is also easily transferred to any other hospital in China
  2. Successful implementation of projects
  3. Ensure that day to day operation support is good and monitoring of vendors is done in accordance to internal customers’ needs
  4. Achieve adoption of IT governance, policies and practices
  5. Staying within Budget for projects; staying within Staff attrition & retention rate KPI for firm
  6. Mentoring, training and ensuring Performance of team members
Decisions Expected
  1. Technical solutions
  2. Scope of Vendor Contracts
  3. Identifying firm's needs through internal and external IT environment scans
  4. Staff hiring needs
Recommendations Expected
  1. IT evaluations including software, hardware and vendor
  2. Able to evaluate trade-off’s when selecting vendor
  3. Recommend infrastructure, software, hardware products and solutions to ensure firm’s IT system keeps it competitive and efficient
  4. Hire staff based on competency to role needs and budget
Job Requirements:
Professional Qualifications
  1. Bachelor Degree or Diploma in Computer Science / Information Technology or equivalent.
  2. PMP (Project Management Professional) or CITPM (Certified IT Project Management) or PMP preferred or similar in China.
  3. Healthcare experience is required either directly or through iT experience.
  4. Minimum 8 years experience in leading medium to large scale application projects.
  5. Experience in building and running a public hospital IT system is a plus.
Skills & Knowledge:
General
  1. Hands on management for medium to major projects
  2. Good interpersonal and negotiation skills
  3. Excellent communication and leadership skills with strong initiative
  4. Able to think analytically and solve problems effectively
  5. Excellent command of spoken and written Chinese and a passable standard of English
  6. Positive work attitude and ability to work under pressure
  7. Strong problem solving and analytical skills
Clinical/Ancillary
  1. Experience in clinical systems, healthcare standards such as HL7 Messaging, ICD9, ICD10, DICOM, DRG and Snomed
  2. Knowledge of Radiology, Pharmacy, EMR, 3M Encoder applications
  3. Experience in software development and testing experience using Visual Basic, .NET applications using SQL Server database
  4. Knowledge of inventory management systems
  5. Knowledge of Business systems
  6. Experience in a healthcare environment is an advantage
EAI
  1. In depth understanding of common healthcare interface standards such as Health Level 7 (HL7), Integrating the Healthcare Enterprise (IHE), DICOM, etc
  2. Understanding of reliability, availability, security, performance, compatibility, networking, and hardware and software management concepts.
  3. Knowledge of common integration approaches and trends such as SOA, ESB, Web 2.0, federation, etc
  4. Experienced in developing system plans, road maps and strategies for integrating applications.
HR
  1. Has worked on developing HR systems
  2. Good HR Domain Knowledge
  3. Preferably with minimum of 2 full lifecycle
  4. Able to lead requirement gathering workshops and prepare functional specifications.
  5. Lead testing activities (create test scripts, test data setup, execute testing, capture test evidence, perform audits and sign-offs).
ERP
  1. At least 4 years of experience in SAP FI/CO Modules (GL, AR, AP, Bank Accounting, Fixed Asset) or equivalent and Project Accounting
  2. Able to do configuration (customizing in SAP or equivalent), prior experience in consulting is desirable
  3. Able to guide other junior team member in getting user requirement and lead solutioning discussions (Functional Specifications)
  4. Guide technical resources to do RICEFW (Reports , Interfaces, Conversion/Data Migration, Enhancements/Customisations, Forms and Workflow) Customizations objectsAble to build reports using Report Painter and some experience in SAP BW is an advantage
RCM
  1. Knowledge of SAP-ISH or equivalent (Patient Management, Patient Accounting)
  2. Knowledge of Pricing, billing, inter-company processes or equivalent
  3. Knowledge of Point-of-Sale system and Collections management (SAP-AR or equivalent)
  4. Knowledge of local insurance and foreign insurance schemes and interactive sofrwares
  5. Knowledge of Healthcare processes (Admission/Discharge/Transfer) and standards (ICD9/10, TOSP, SNOMED, DRG)
  6. Good knowledge of SAP-ABAP programming, SMARTFORMS, BAPI, BDC, user-exits, SAP configurations or equivalent
WEB
  1. Hands-on programming in VB.NET, Crystal Report, MSSQL DB, Java, ASP.net, HTML. Javascript or equivalent
  2. Minimum 2 years experience in design and development of web-based applications
  3. Good communication, analytical and user relationship skills
  4. Knowledge of Rostering, Time and Attendance applications
  5. Experience in implementing Forms and workflow systems
  6. Knowledge in Asset Management Systems
  7. Knowledge in Training Management systems
  8. Experience in portal management and Collaboration tools such as Microsoft SharePoint/ WSS
  9. Lead in data interfaces between multiple systems.

Marketing Manager-Patient Liaison

Location: Shanghai, China
Full Time

Marketing Manager-Patient Liaison provides a high level of customer service to assist with way finding, secure doctor appointments, facilitate accommodation, flight & land transfer and act as a local resource to potential patient and family members who wish to seek medical treatments in Mount Elizabeth Hospitals (Orchard & Novena) in Singapore from various cities of China to ensure a smooth patient journey and experience.

Key Results Areas
  • To manage patient enquiry from direct or doctor/agent referral channel.
  • Co-ordinate with other teams and overseas external vendors such IPS, CPAC, hospital operation team, regional marketing, hotel, transport and airlines to provide seamless travel and admission experience for each patient.
  • To manage the patient expectations and follow-up the case request promptly.
  • To ensure accurate data entry to the CRM and maintain proper document records and be well-organized at all times
  • Manage patient and referral doctor/agent enquiries be communicated appropriately and efficiently between CPAC and hospital operation teams.
  • Develops a strong knowledge of the hospital's CEOs, facilities and services and the surrounding community.
  • Provides patients with information about attraction, facilities, services and activities in or outside the hospital.
  • Ensure reservations for air or other forms of transportation (air evacuation, ambulance) and accommodation are arranged.
  • To perform data analysis, findings and lead development of workaround solutions or/and projects
  • To perform transaction monitoring to ensure quality service delivery
  • To providing coaching to hospital team members in Singapore on patient handling and expectations.
  • Prospect and development partnership contract and program with Insurance and corporate partners.
  • To own and drive projects/meetings/trainings/etc
  • Compiling and provision of management reports
  • Any other duties assigned by the direct report.
Skills & Knowledge
  • Preferably with at least 3 years of experience in the customer service/healthcare industry
  • Hands on experience on service quality and audit is a plus
  • Good knowledge in call and customer relationship management (CRM) systems
  • Good communication skills (both spoken and written) in English and Chinese
  • Good planning and highly organized with the ability to multi-task and work in a fast-paced and result driven environment
  • Problem solving skill; able to think “outside the box” and adopt with the exploratory attitude
  • Communication and interpersonal skills
  • Personal attributes – pleasant personality, a positive attitude towards customer relationship
  • Analytical minded
  • Performance driven

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